What kind of assistance does the driver provide?

Drivers provide discreet assistance: help getting in and out of the car, support with light luggage, escorting to the entrance and communication with family members if requested.

Can I request the driver to wait during an appointment?

Yes. We offer the option to wait during medical appointments or administrative procedures; you can agree the duration and any additional costs when booking.

How will I be informed about the status of the ride?

You will receive updates via SMS or phone with the driver's name, the scheduled departure time and confirmation when the service has been completed.

Can recurring companion services be scheduled?

Yes: we offer regular scheduling for visits, therapies or recurring activities, including time management and communication to family members.

Companion Service for the Elderly

COMPANION SERVICE FOR THE ELDERLY

Entrusting your loved ones to a transport service is above all about peace of mind: our offer for elderly people was created with this goal in mind. We provide rides designed to escort your parents or relatives with complete safety and the utmost care, preserving their independence and respecting their dignity. Our drivers are not just drivers: they are discreet, attentive companions trained to assist with tact and respect at every stage of the journey.

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When booking we agree every detail together: pickup location, assistance at the door, possible escort to the entrance of the arrival facility, exact time and any special needs (luggage, documents, daily medical devices). Our staff guarantee punctuality and transparent communication: you will receive updates by phone or message about the ride status so you can follow your family member’s journey with peace of mind.

Onboard assistance is designed to make the trip pleasant and relaxing. Vehicles are comfortable, clean and air-conditioned; we provide easy-access seats and space for bags or small luggage. The driver helps with getting in and out of the car, offers physical support when necessary and assists with luggage handling, always with a respectful and professional approach. If requested, the escort can continue up to the entrance of clinics, offices or homes: the goal is for the elderly person to feel accompanied without losing their independence.

We know how important trust is: all our drivers are selected, with background checks and specific training in working with older adults. You will receive the driver's name before the service and, when possible, images and references to recognise them at the meeting point. Privacy and respect are guaranteed at all times: no sensitive information will be shared without consent.

The service is modular: we offer single rides, regularly scheduled transfers (visits, therapies, shopping) and solutions for longer transfers or transfers with planned stops. Flexibility allows us to meet practical and emergency needs while always keeping the passenger’s well-being at the centre.

Choosing our service means giving your loved ones the opportunity to travel with safety and independence, and giving you the peace of mind of knowing they will be looked after with care. Contact us for a personalised quote or to plan the first ride: we will be happy to explain in detail how we can support your family.